Statistics

Customer Service Statistics

• Over 93% of the policies issued within 7 working days
• 83% of the times policy issued within 3 working days

• Over 90% cashless authorization done within 2 hours of claim intimation

• We keep a track of our customer satisfaction level where on average 85% of our customers are satisfied and advocate for us.

• Over 80% of our existing customers renew their policy every year.

Claim Settlement

• Over 95% of the claims are settled within 30 days with average claim settlement duration of 15 days for clear cases.