Travel insurance agents are people who are authorized to sell you insurance. Insurance is a complicated subject that requires a thorough understanding of the policies and procedures as well as of the products that are being sold. In addition to that your travel insurance agent also needs to be aware of other things like: what are the travel insurance schemes that the competition is offering? What are the travel insurance premium you can afford and what benefits you can access through it?
As a result not just any one can become a travel insurance agent. Insurance companies are very strict as to who they accept as travel insurance agents. Further, travel insurance agents undergo an orientation course and have to sit for accreditation. Only those individuals who clear their certification are accepted by travel insurance companies as their agents and are then trained by the companies in the various travel insurance schemes that are available.
As travel insurance in general are full of complex language and jargon; you do need to do your research and understand them well before investing. In addition to just visiting the websites of the various health insurance companies online to understand what they offer, it might be a good idea to invite one of their travel insurance agents to explain the insurance contract to you. The agents would then advise you on what travel insurance schemes are available and how they can be matched to your requirements.