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CLAIMS SETTLED Rupees 2,656 Crores Claims Settled from Inception till February 2017.
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About Us > Statistics
Customer Service Statistics
Policy Issuance
  • Over 93% of the policies issued within 7 working days
  • 83% of the times policy issued within 3 working days
Cashless Authorization
  • Over 90% cashless authorization done within 2 hours of claim intimation
Customer Satisfaction
  • We keep a track of our customer satisfaction level where on average 85% of our customers are satisfied and advocate for us.
Renewal Rate
  • Over 80% of our existing customers renew their policy every year.
Claim Settlement
  • Over 95% of the claims are settled within 30 days with average claim settlement duration of 15 days for clear cases.
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