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Customer Service > Healthline
VISION OF HEALTHLINE
Healthline is Apollo Munich Health’s free and confidential healthcare information service, staffed by specially trained health personnel. They would be your health coach who would understand your condition and health needs, and would provide general health information, along with recommendations on the best course of action. The Health Coach would call you at regular intervals as a follow-up to your health status. 
All information on this helpline remains confidential and records are fully secure.

Healthline Toll Free No: 1800-102-0099
SERVICES PROVIDED BY HEALTHLINE
  • Guidance about self-care, minor illnesses and injuries
  • Develop and maintain healthful living habits
  • Help you to understand your diagnosed conditions
  • Knowledge on chronic diseases
  • What to do during an emergency
HOW TO ACCESS THE HEALTHLINE
Just dial the Toll Free No. 1800-102-0099
Services being offered between 9:00 AM - 6:00 PM (Monday to Friday)
WHAT TO EXPECT?
The Health Coach will answer the call and at the time of your first interaction, the Health Coach will collect some basic details. This would include a series of questions about your symptoms & other issues relating to your health.
At the end of the call the Health Coach may suggest ways you can care for yourself/provide information/advice or ask you to contact a Hospital/Doctor.
All information on this helpline remains confidential and records are fully secure.

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AN ISO 9001:2008 CERTIFIED HEALTH INSURANCE COMPANY